To: info@masrecruitment.co.uk Date: 25 October 2018 at 13:38 Subject: James Sautron "Hi my name is James Sautron. I'm just messaging to say thanks to Mike and everyone at M.A.S recruitment for finding me a great place to work. This is by far the best agency to work for, I've worked for M.A.S on and off for a few years and never had any problem, always get paid on time the work places are amazing. I will always go back if anything ever happens because I know Mike will find me work. Thanks again, James" MAS Reply: Thanks James - Congratulations on your recent permanent offer from our long standing client of 14 years, we know they will look after you and if we see you again, it will be our pleasure to assist you.

"Hi Mike Just wanted to pass on my thanks and appreciation for the hard work Sam did last week. He was polite, professional, nothing was too much trouble and he performed his tasks in an exemplary manner, so much so that the Dealer Principal remarked on how impressed he was with your temporary driver" David M

"Hi Mike This is to formalize what I told you on the phone this morning that, after four years of working for you in what was going to be my retirement, this is the moment when I stop. I have other activities on-going in my retirement, and other things I want to do, so I am going to concentrate on those. Please accept my sincere thanks for all the work you have provided me with over these years. It has been a pleasure dealing with you, and the work has been varied and interesting, allowing me to do things, see places and meet new people that I wouldn’t otherwise have done. You have been a pleasure to deal with, and I will miss your friendly voice at the end of the phone. Please thank Sue, also, for the efficient accounts department that she oversees. Not once over these years has the Friday payment been missed and, on the odd occasion where there has been some discrepancy, this has been promptly rectified. My very best wishes to you both, and for the continuing success of MAS. Kind regards Hugh Anscombe" Our congratulations to Hugh on finally deciding to retire and take things easier. At 74 years young, you have outshone and outworked many a younger worker and we wish you all the very best. If you need us anytime or get bored or fancy something new, please do not hesitate to contact us.

Herewith the first issue of the Department of Employment - Employment Agency Licence to MAS Recruitment. The licence process was abolished in 1994. Back in 1989 in order to open an employment agency, which was the term used for Agency and Business (Temp & Perm) you had to supply satisfactory employer references, bankers references and trade references in order to trade in this sector. You were required to implement and follow the Employment Agency Act 1973, although still valid in UK law, there have been many changes within the sector, including a variety of amendments to the Act and many new EU directives and statutory regulations that governs the industry today. How things have changed.

"Although my circumstances have now changed and I no longer work for MAS Recruitment, I would not hesitate to contact them again in the future, if things were to change and would recommend them to anyone looking for work in the local area. I would like to take this opportunity to thank everyone at MAS recruitment for their efforts in finding me work over the years and wish them success in the future."

"Just a short note to commend you on the excellent standard of service received from you, over the last few weeks. We have relied upon your company to produce reliable and enthusiastic staff to fill in where necessary. The standard of work which we required your staff to do was met, without hesitation by them and to our satisfaction. Please pass on our thanks to all your staff that have been involved with our company"

"The two drivers that delivered Mrs Unwins' washing machine are a credit to your agency and she was grateful for their excellent customer service and quick response to the leaking tap." JLP -Theale Service Manager

"Dear Mike, Thank you for the chance to meet with you as the representative of MAS. I appreciate the time you spent reviewing my CV and on finding suitable work for me. Thanks for being such a great job agency partner. Warmest regards." Mihal (Poland)

"Just a quick note to say thank you very much for finding me a very nice job quickly. Thanks to your actions you have brought me and my boy out of the dark and into a new world! We can now have a better standard of life." Mr Deer (Caversham)

"MAS assisted us recently with the appointment of a permanent Driver/Warehouse person at our site in Thatcham. We were impressed with the level of suitability of the candidates and also how well briefed they were prior to interview." MJF Data Management

"Good reports back regarding the labourers you supplied, they all worked very hard and did a good job. The best labourers we have ever worked with, excellent workers" - Arena Promotional Facilities limited

"I write to say thank you to everyone at MAS for the excellent speedy service in placing me in temporary employment, not only did your company phone me first, it also paid me on time (unlike another agency I could mention) Should I ever need to do short term work in the future, you will be the first company I contact." Mr C A Cornwall

" I worked for MAS recruitment for almost ten years and in that time, I found Mike and Sue and the whole team to be friendly, helpful and extremely professional. My circumstances meant that at times I would work on other projects and then return to MAS, on such occasions this was never a problem and I was always welcomed back with a smile and the promise of further work, which was duly provided. As well as the level of professionalism shown by the team at MAS Recruitment, I also found fellow drivers and workers to be similarly pleasant, friendly and hard-working, meaning there was a real team spirit and camaraderie on a regular basis"

"Hello Mike how are you? Thank you for this job. I am very like and I am happy. Staff is very friendly. I don't know what my supervisor think about me, is she happy with my job? Thank you for this great job - Daiva"

"MAS helped me find work instantly. The process was quick and easy and I was working within days of my application. since being with them I have had nothing short of great service. Any queries I had were swiftly dealt with and in a professional manner, Regards Pawel"

"Hi Mike, by the way its a couple of weeks from being here six months, not bad for 4-6 weeks work, many thanks for the contract" Tom Cook 4th October 2017 "Congratulations Tom on your recent permanent transfer" 2nd January 2018 Proof that Temp to Perm really does deliver results.

"There is only one word I could use to describe the person you have sent me that is PERFECT, he is also proactive, helpful and I could not wish for a better person!" Paul GM

"Mike, it looks like you have struck gold there! This candidate has a lot of very relevant experience. I would definitely, definitely be interested in seeing him" C. Lake Glad to help - this candidate started with this client permanently in January 2016.

" A big thank you to you and all your guys with their help with the movement of the John Lewis vans during December and January. I will have no hesitation in contracting with you again in the future when we next get a big order" Peter Van Sales Specialist You guys know who you are and this thank you is for you. Job well done from Mike and Sue